Community Support Loan

Low-cost emergency loan during or following a challenge or hardship in the workplace or community.
Category: Personal Loans  Last Updated March 31, 2026  Effective June 3, 2026

 General Lending Rates

Rates listed below are for a VARIABLE P&I product. Additional Information
Interest Rate
5.60% PA
Comparison Rate
6.65%PA*
Product rates will vary depending upon your financial position< LVR, and other criteria. The product may also vary depending upon the rate type, repayment type, or loan purpose. We encourage you to contact us for a full understanding of the product and terms.

 Product Features

  • Redraw Additional Information: Free access to your cash with our redraw facility (minimum $100 redraw amount)
  • Npp Payid Additional Information: Get faster payments between participating banks, anytime with Pay ID
  • Npp Enabled
  • Other Additional Information: 1 to 10 years
  • Other Additional Information: Flexible repayment options weekly, fortnightly or monthly
  • Other Additional Information: You can make extra repayments or repay your loan in full at any time. Extra repayments may enable you to redraw funds, subject to conditions
  • Other Additional Information: Establishment fees waived
  • Other Additional Information: Terms up to 10 years and interest repayments can be deferred up to 3 months (interest is capitalised during any repayment deferral period)
  • Other Additional Information: Deferred loan repayment option available on qualifying existing and new home loans and home loan refinances

 Product Eligibility

  • Min Age - 18. Additional Information: Individuals must have the legal capacity to enter into the loan contract, provide acceptable identification documentation and be 18 years or older
  • Employment Status - Employed.
  • Residency Status - Permanent Resident. Additional Information: You must be an Australian citizen or permanent resident to apply
  • Other Additional Information: Applications for credit are subject to the Bank's eligibility and suitability criteria and normal credit approval process.
  • Other Additional Information: Restricted to existing retail members with unexpected expenses arising from either: (1) natural disasters (such as bushfires or floods) or; (2) protected industrial action as defined in the Fair Work Act, 2009, (Cth) (protected industrial action)

 Bank Fees and Charges

  • Late Payment Fee (Event), Amount: 15.00. Additional Information: A fee charged when you don't make your minimum monthly payment, plus any overdue amount
  • Default Notice Fee (Event), Amount: 50.00. Additional Information: A fee charged if you default on your repayments and we issue a default notice
  • Paper Statement Fee (Periodic), Amount: 2.00. Additional Information: A fee charged to cover the cost of producing and sending paper statements

 Limitations & Restrictions (Constraints)

  • Opening Balance of 1000.00
  • Max Balance of 10000.00 Additional Information: Maximum $10,000 for existing members, $5,000 for non-members